How do I pay?

We accept all major forms of payment, including GCash, credit and debit cards, GrabPay, Paypal, and COD.

How much does delivery cost?

Our delivery fees are as follows:

Metro Manila PHP

Rest of Luzon PHP

Visayas PHP

Mindanao PHP

 

How long will delivery take?

Standard shipping is 1-2 days for Metro Manila/Antipolo, and 3-10 days for elsewhere in the Philippines. We also offer same day deliveries for orders made by 5:30pm! For this, select the Mr. Speedy option.

Will my delivery draw unwanted attention?

Don’t worry: your order will arrive very discreetly packaged with no identifiable markings.

 

What do I do if there’s an issue with my order?

If you receive the wrong package, it arrives damaged, or otherwise has a problem, please e-mail support@dima.ph explaining your complaint so we can address it as soon as we can. You can also request for delivery status tracking through the same e-mail address.