How do I pay?
We accept all major forms of payment, including GCash, credit and debit cards, GrabPay, Paypal, and COD.
How much does delivery cost?
Our delivery fees are as follows:
Metro Manila PHP
Rest of Luzon PHP
Visayas PHP
Mindanao PHP
How long will delivery take?
Standard shipping is 1-2 days for Metro Manila/Antipolo, and 3-10 days for elsewhere in the Philippines. We also offer same day deliveries for orders made by 5:30pm! For this, select the Mr. Speedy option.
Will my delivery draw unwanted attention?
Don’t worry: your order will arrive very discreetly packaged with no identifiable markings.
What do I do if there’s an issue with my order?
If you receive the wrong package, it arrives damaged, or otherwise has a problem, please e-mail support@dima.ph explaining your complaint so we can address it as soon as we can. You can also request for delivery status tracking through the same e-mail address.